77fbb Privacy Policy — How We Protect Your Data
77fbb is committed to handling your personal information responsibly. This policy explains what data we collect, why we collect it, and how it is kept secure for every player in Bangladesh.
Privacy at a Glance
SSL Encrypted
All data transmitted between your device and 77fbb is protected by SSL encryption in transit.
Never Sold
Your personal data is never sold to third parties or used for advertising by outside companies.
Mobile First
Data collected via bKash, Nagad, and Rocket is processed only for payment verification and account identity matching.
Your Rights
You have the right to access, correct, and request deletion of your personal data held by 77fbb at any time.
Data Deletion
You may request deletion of your personal data by contacting support. Requests are processed within 30 days subject to legal retention requirements.
Cookie Control
77fbb uses essential and analytics cookies only. No advertising tracking cookies are placed on your device by 77fbb.
1. Introduction
This Privacy Policy ("Policy") describes how 77fbb ("we", "us", "our", "Platform") collects, uses, stores, and discloses personal information relating to individuals who register for an account, deposit funds, place bets, or otherwise interact with the 77fbb website and services accessible at https://77fbb.vip. By using the 77fbb platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
This Policy applies to all players accessing 77fbb from Bangladesh and to any individual whose personal data is processed in connection with the operation of the platform. 77fbb operates as the data controller for all personal data processed under this Policy. If you have questions about how your data is handled, you may contact us at [email protected] at any time.
2. Information We Collect
77fbb collects personal data from you directly and automatically through your use of the platform. The categories of personal data we collect are:
aRegistration and Identity Data
When you create a 77fbb account, we collect your full legal name, date of birth, registered Bangladeshi mobile number, and a password of your choosing. If you complete KYC verification, we also collect a copy of a valid government-issued identity document (such as National ID, passport, or birth registration certificate) and, where required, a selfie photograph for identity confirmation. This data is collected to verify your eligibility to use the platform, comply with age verification requirements (21+), and fulfil our internal KYC and anti-money laundering obligations.
bFinancial and Payment Data
When you make a deposit or request a withdrawal, we collect the mobile money account number (bKash, Nagad, Rocket, or Upay) or bank account details used for that transaction, together with the transaction reference number, amount, and timestamp. This data is used solely to process the transaction, match the payment to your 77fbb account, and maintain accurate financial records. Full mobile money credentials (PINs, OTPs) are never transmitted to or stored by 77fbb — these are handled exclusively by your mobile money provider's secure system.
cUsage and Behavioural Data
We automatically collect data about how you interact with the 77fbb platform, including pages visited, games played, bets placed, session duration, device type (make and operating system), browser type and version, IP address, and mobile network operator. This data is used to maintain platform security, detect and prevent fraud, improve the user experience, and generate aggregate statistical reports. IP addresses are retained for security and fraud prevention purposes and are not shared with advertising networks.
dCustomer Support Communications
When you contact 77fbb support via email at [email protected], we collect the content of your communication, your contact details, and any supporting documentation you provide. These records are retained to manage your query, maintain quality of service, and, where a formal complaint or dispute is raised, as evidence in any subsequent resolution process.
3. How We Use Your Information
The following table summarises the primary purposes for which 77fbb processes your personal data and the corresponding legal basis for each processing activity:
| Purpose | Legal Basis |
|---|---|
| Account registration, identity verification (KYC), and age verification | Performance of contract; legal obligation |
| Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay | Performance of contract |
| Fraud detection, anti-money laundering compliance, and platform security | Legal obligation; legitimate interests |
| Customer support and dispute resolution | Performance of contract; legitimate interests |
| Platform analytics and service improvement | Legitimate interests |
4. Legal Basis for Processing
77fbb processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:
- Performance of a contract: Processing is necessary to provide the services you have requested, including operating your account, processing financial transactions, and delivering the gaming and betting products available on the platform.
- Legal obligation: Processing is required to comply with applicable legal and regulatory obligations, including age verification, KYC identity verification, anti-money laundering requirements, and fraud prevention obligations.
- Legitimate interests: Processing is necessary for 77fbb's legitimate business interests, including maintaining platform security, detecting and preventing fraud and prohibited conduct, improving the platform through analytics, and managing customer relationships, provided those interests are not overridden by your interests or fundamental rights.
- Consent: Where we process personal data for optional purposes beyond those listed above (for example, sending you promotional communications about bonuses and seasonal offers), we will obtain your explicit consent in advance. You may withdraw consent at any time by contacting [email protected], without affecting the lawfulness of processing carried out before withdrawal.
5. Sharing Your Personal Data
77fbb does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may share your personal data with third parties only in the following limited circumstances:
iService Providers
We share personal data with third-party service providers who process data on our behalf under binding data processing agreements. These include payment processing intermediaries who facilitate mobile money transactions, KYC verification technology providers, fraud detection system operators, and cloud hosting and infrastructure providers. All such providers are contractually required to process data only as instructed by 77fbb and to maintain appropriate security standards.
iiLegal and Regulatory Disclosure
We may disclose personal data to law enforcement agencies, regulatory authorities, or other government bodies where required by applicable law, court order, or valid legal process. In cases of suspected money laundering, fraud, or other financial crime, 77fbb is obligated to report relevant information to the appropriate authorities without prior notice to the account holder. 77fbb will cooperate fully with any lawful investigation involving a player account.
iiiGame Providers
When you play games powered by third-party providers (such as Pragmatic Play, Evolution Gaming, Ezugi, or Spribe), a session token and certain technical identifiers are shared with the game provider's system to load the game session. These providers do not receive your name, mobile number, or payment details — only a pseudonymous session reference that links game round outcomes back to your 77fbb wallet for settlement purposes.
6. Payment Data and Mobile Money Privacy
Given that the primary payment methods used on 77fbb are Bangladeshi mobile money services (bKash, Nagad, Rocket, Upay), it is important to understand how payment data flows between 77fbb and these providers. When you initiate a deposit, you complete the payment authorisation directly within your mobile money provider's application or USSD interface. 77fbb receives only the confirmation of a successful transaction together with the sender's mobile number, the amount transferred, and a transaction reference. 77fbb does not receive, process, or store your mobile money PIN, OTP, or any other authentication credential.
For withdrawals, 77fbb transmits the destination mobile money number and the withdrawal amount to the relevant payment provider to initiate the outbound transfer. This information is processed only as necessary to complete the transaction and is not retained beyond the period required for financial record-keeping and dispute resolution. Players are reminded that their mobile money account is subject to the separate privacy policy of the respective mobile money provider (bKash, Nagad, Rocket, or Upay), which governs how that provider handles transaction data on its own platform.
7. Cookies and Tracking Technologies
77fbb uses cookies and similar tracking technologies on its website. A cookie is a small text file placed on your device by your browser when you visit the platform. 77fbb uses the following categories of cookies:
- Essential cookies: These are required for the platform to function correctly. They maintain your login session, remember your language preference, and ensure pages load securely. These cookies cannot be disabled without impairing the functionality of the platform.
- Analytics cookies: These collect aggregate, anonymised data about how visitors use the 77fbb platform — including pages visited, session duration, and device type. This data is used solely to improve the platform and is never linked back to your individual account or identity.
- Security cookies: These help detect and prevent fraudulent activity, bot traffic, and automated abuse of the platform. They record signals such as mouse movement patterns and login attempt frequency to distinguish human players from automated systems.
77fbb does not use advertising cookies, retargeting pixels, or any tracking technology that shares your browsing behaviour with third-party advertising networks. You may manage cookie preferences through your browser settings. Disabling essential cookies may prevent certain platform features from functioning correctly. Continued use of 77fbb following your review of this cookie section constitutes acceptance of our cookie practices as described above.
8. Data Retention
77fbb retains personal data for the period necessary to fulfil the purposes for which it was collected, subject to the following minimum retention requirements. Account registration data and KYC documents are retained for a minimum of five years from the date of account closure, in compliance with financial crime prevention obligations. Transaction records (deposits, withdrawals, bet history) are retained for a minimum of five years from the date of the transaction. Customer support communications are retained for three years from the date of the final communication in each support thread. Usage and analytics data in aggregated, anonymised form may be retained indefinitely for statistical purposes, provided it cannot be used to identify any individual.
Upon the expiry of the applicable retention period, 77fbb will securely delete or irreversibly anonymise your personal data so that it can no longer be attributed to you. Where deletion is not technically feasible within a normal operational timeframe (for example, data held in encrypted backup archives), the data will be isolated from active processing and scheduled for deletion at the next available purge cycle. You may request early deletion of your data by contacting [email protected], subject to our legal obligations to retain certain records.
9. Your Data Rights
As a data subject whose personal information is processed by 77fbb, you have the following rights with respect to your personal data. To exercise any of these rights, please submit a written request to [email protected] from the email address or mobile number registered on your 77fbb account. 77fbb will respond to all valid data rights requests within 30 calendar days.
1Right of Access
You have the right to request a copy of the personal data that 77fbb holds about you, together with information about the purposes for which it is processed, the categories of data held, and any third parties with whom it has been shared. We will provide this information in a structured, commonly used format.
2Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data that 77fbb holds about you. If you believe any information in your account profile is incorrect, you may update it directly in your account settings for certain fields, or submit a correction request to [email protected] for fields that require verification.
3Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to 77fbb's legal obligations to retain certain records (such as financial transaction records and KYC documents) for the minimum periods described in Section 8 above.
4Right to Restriction
You have the right to request that 77fbb restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or while an objection to processing is being assessed. During a restriction period, 77fbb may continue to store your data but will not actively process it beyond storage.
5Right to Object
You have the right to object to the processing of your personal data where that processing is based on 77fbb's legitimate interests. On receipt of a valid objection, 77fbb will cease the relevant processing activity unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defence of legal claims.
10. Security Measures
77fbb implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the 77fbb platform, encrypted storage of sensitive account data at rest, restricted access controls ensuring that personal data is accessible only to staff members who require it to perform their job functions, regular security assessments of platform infrastructure, and automatic session timeout after periods of inactivity to protect accounts on shared devices. While 77fbb takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. Players are reminded of their own responsibility to keep their account credentials confidential and to use a strong, unique password.
11. Children and Minors
77fbb's platform is strictly intended for individuals aged 21 years and above. 77fbb does not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the account registration process. If 77fbb becomes aware that personal data has been collected from a person under 21 — whether through a registration attempt, KYC verification, or any other means — the account will be immediately closed, all associated data will be deleted, and any funds deposited will be returned after identity verification confirms the account holder's age. If you are a parent or guardian and believe a minor has created an account on 77fbb, please contact [email protected] immediately.
12. Changes to This Privacy Policy
77fbb reserves the right to update or amend this Privacy Policy at any time. The most current version will always be published at https://77fbb.vip/privacy-policy with the effective date shown at the top of the document. Where a material change is made to how we collect or use your personal data, we will endeavour to notify registered players via the mobile number on file or by displaying a notice on the platform prior to the change taking effect. Your continued use of the 77fbb platform after any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you must cease using the platform and contact [email protected] to request account closure.
13. Contact and Data Requests
For all privacy-related queries, data rights requests, concerns about how your personal data is handled, or to report a suspected data security incident, please contact the 77fbb data team by email at [email protected]. Please include your registered mobile number, a clear description of your request or concern, and any relevant account details to help us respond as efficiently as possible. All formal data rights requests will receive a written response within 30 calendar days. 77fbb does not provide telephone support; all privacy and data rights communications must be made in writing via email.
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